Refund and Flaw Policy
When you place a preorder you are agreeing to purchase an item that we do not have on hand or ready to ship.There is a waiting period and you agree to this wait by completing your purchase. Refunds will not be issued based on wait times within the turnaround time of 6-14 weeks.
We receive some flawed or short items from the manufacturer and occasionally we may miss one during processing. If a flawed or short item was sent to you by mistake, please contact us so we can send a replacement within 14 days of receiving your order. Flaws (smudges, defects, small cuts) that are 6" from the selvedge are not considered a flaw. Small flaws that are only visible on the wrong side of the fabric are also not eligible for a refund. Please examine your fabric before washing. It must be returned unwashed and uncut for a refund.